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Cookies and storage

This is version 1. The current version is version 2. Open the current version
DRAFT. For lawyer review. Not legal advice.

Cookies on tiket.ing

We use only cookies that the service needs to work. We do not use advertising cookies. We do not use analytics cookies. [Owner decision on analytics: OPEN-20-08.]

Because we use only needed cookies, the design shows this notice and a link to it, and no accept or reject banner. [LAWYER: confirm that this design is enough, and confirm the language cookie below counts as needed.]

Our cookies are specific to the site you are on. A cookie set on one organiser's site is not sent to another organiser's site or to tiket.ing.

CookieWhat it doesHow long
Session (__Host- prefix)Keeps you signed in on this sitePer your sign-in (see account settings)
Guest booking sessionLets a guest open one booking from an emailed link24 hours
Bot check passRemembers you passed the Cloudflare check30 minutes
Waiting room tokenHolds your place in the queueUntil your admission window ends
Hold tokenKeeps your seat hold while you book as a guestWhile the hold lasts
Language (__Host-lang)Remembers the language you chose12 months

Browser storage (not cookies) holds your display choices on your device, and, on a scanning device used by organiser staff, an encrypted list of tickets for offline scanning.

The Cloudflare bot check (Turnstile) is a service from Cloudflare. It runs only on pages that need to check you are a person (for example booking, sign-in and signup). It may set its own technical data. See Cloudflare's notice. [LAWYER: confirm wording.]

To control cookies, use your browser settings. If you block the cookies above, sign-in and booking will not work.

Storage this application sets

These are the cookies and the browser storage that this application sets, read from its own settings. Public pages set no cookie.

NameKindPurpose
tiketing-sessionCookieNeeded to sign in and to protect forms. Set only on pages where you sign in or send a form.
XSRF-TOKENCookieNeeded to sign in and to protect forms. Set only on pages where you sign in or send a form.
themeLocal storageRemembers your light or dark choice on this device.
tiketing.seatmap.tierLocal storageRemembers which view of the 3D scenes works for your device.
tiketing.signup.draftSession storageKeeps what you typed in the signup form until you close the tab.

Earlier versions

Questions? Contact us